Presença social e institucional dos Chefes de Governo das Américas nas Redes Sociais
uma análise da comunicação no Twitter sobre o COVID-19
DOI:
https://doi.org/10.21728/logeion.2021v8n1.p104-129Palavras-chave:
Presença Social, Populismo, Presidentes da América, Twitter, Análise de Redes Sociais, COVID-19Resumo
Este artigo examinou os perfis pessoais dos Chefes de Governo dos países da América do Sul / do Norte e como eles se comunicaram com seus públicos sobre as medidas institucionais para conter o COVID-19. As análises foram realizadas em dados coletados do Twitter de novembro de 2019 a novembro de 2020. Este estudo inclui: i) análise quantitativa, medição de categorias e ênfases na comunicação de tweets, retuítes, curtidas e comentários sobre assuntos relevantes para a pandemia; ii) análise qualitativa que permitiu avaliar discursos para identificar a interferência política e a eficácia da comunicação em momentos críticos da pandemia. Foi possível inferir que cada presidente tem suas singularidades e compreensão sobre o uso das Redes Sociais como ferramenta de comunicação mais direta com seu público. Verificou-se também que o sucesso da comunicação não é diretamente proporcional ao volume de mensagens no Twitter, mas aos aspectos sociopolíticos e lideranças institucionais que podem fazer a diferença nas Redes Sociais no combate ao COVID-19.
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