A TRANSFORMAÇÃO DIGITAL E A GESTÃO DO CONHECIMENTO: CONTRIBUIÇÕES PARA A MELHORIA DOS PROCESSOS PRODUTIVOS E ORGANIZACIONAIS

Ricardo Alexandre Diogo, Armando Kolbe Junior, Neri Santos

Resumo


A Transformação Digital (TD), também chamada de Indústria 4.0, tem implementado tecnologias para o aperfeiçoamento dos processos produtivos e de gestão organizacional. Diante desse cenário, o presente estudo pretende verificar como a Gestão do Conhecimento (GC) pode contribuir para a TD nas organizações e, ao mesmo tempo, como a TD está colaborando para a GC. Sendo assim, primeiramente a GC é contextualizada junto aos conceitos de TD. Então, para se atingir o objetivo deste estudo, uma revisão sistemática da literatura foi realizada, considerando a relação dos pilares da Indústria 4.0 e dos Sistemas Ciber-Físicos com a GC. Para finalizar, os resultados da revisão sistemática são analisados e discutidos para responder ao objetivo deste trabalho.

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DOI: https://doi.org/10.21721/p2p.2019v5n2.p154-175

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