The main objective of this study was to evaluate the formation process of monitors in the GESAC’s points – the Digital Inclusion Project integrated to the Policy for Science and Technology developed by Ministry of Communications in Brazil. This research emphasized a socio-cognitive dimension in both the training period as well as the evaluation of this instructional program’s impact on the local community. Focus groups were coordinated by us in the local community attended by GESAC's “telecentros". Qualitative data was collected through documental analysis, questionnaries and semi-structured interviews as well. Building a Science & Technology Public Policy in Brazil demands not only promoting access to the material resources but also stimulating citizen participation among GESAC's point users. Including them in the "informational society" means enabling them to understand and handle proper ICT tools and languages.